Last Updated: January 28, 2026
1Introduction
Pranali Collection ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.
Our Commitment: We are committed to protecting your personal information and being transparent about how we use it.
2Information We Collect
We collect information in several ways:
2.1 Personal Information You Provide
- Account Information: Name, email address, phone number, password
- Billing Information: Billing address, payment card details (processed securely via payment gateways)
- Shipping Information: Delivery address, contact number
- Communication Data: Messages, reviews, feedback you send us
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Location Data: General geographic location based on IP address
- Cookies: Session and preference cookies
| Data Type |
Purpose |
Retention |
| Account Info |
Account management, order processing |
Until account deletion |
| Order History |
Order tracking, returns, customer service |
7 years (legal requirement) |
| Payment Info |
Transaction processing |
Not stored (processed by gateway) |
| Usage Data |
Website improvement, analytics |
24 months |
3How We Use Your Information
We use the collected information for:
- Order Processing: To process and fulfill your orders, including shipping and payment
- Customer Service: To respond to your inquiries and provide support
- Account Management: To create and manage your user account
- Communication: To send order updates, promotional offers (with your consent), and important notices
- Personalization: To customize your shopping experience and show relevant products
- Security: To detect and prevent fraud and unauthorized access
- Analytics: To understand how our website is used and improve our services
- Legal Compliance: To comply with applicable laws and regulations
4Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping partners, email service providers who assist in our operations
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, privacy, safety, or property
Third-Party Services: Our payment processing is handled by secure, PCI-compliant payment gateways. We never store your full credit/debit card details on our servers.
5Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (cart, login sessions)
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for relevant advertisements (with consent)
5.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
6Data Security
We implement appropriate security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure password hashing and storage
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- PCI-DSS compliant payment processing
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use strong passwords and protect your account credentials.
7Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations (tax records, etc.)
- Resolve disputes and enforce our agreements
When you delete your account, we will remove or anonymize your personal data within 30 days, except where retention is required by law.
8Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw previously given consent
To Exercise Your Rights: Contact us at info@pranalicollection.com with your request. We will respond within 30 days.
9Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
10Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
For significant changes, we will notify you via email or a prominent notice on our website.
If you have questions about this Privacy Policy or our data practices, please contact us: