Terms & Conditions

1Introduction

Welcome to Pranali Collection. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website.

2User Account

To place orders on our website, you may need to create an account. You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.

3Orders & Payment

When you place an order on our website:

• All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise
• We reserve the right to refuse or cancel any order for any reason
• Order confirmation will be sent to your registered email address
• Payment must be completed before order processing begins

4Shipping & Delivery

We strive to deliver your orders in a timely manner:

• Delivery times are estimates and may vary based on location and product availability
• Standard delivery takes 5-7 business days for most locations in India
• Free shipping is available on orders above ₹999
• Shipping charges of ₹99 apply for orders below ₹999
• We are not responsible for delays caused by courier services or unforeseen circumstances

5Returns & Refunds

We want you to be completely satisfied with your purchase:

• Returns are accepted within 7 days of delivery
• Products must be unused, unwashed, and in original packaging with tags attached
• Customized or altered products cannot be returned
• Refunds will be processed within 7-10 business days after receiving the returned product
• Original shipping charges are non-refundable

6Intellectual Property

All content on this website is the property of Pranali Collection:

• All images, logos, text, and designs are protected by copyright laws
• You may not reproduce, distribute, or use our content without written permission
• Product images are for illustration purposes and may vary slightly from actual products

7Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Interfere with the proper functioning of the website
• Use automated systems to access our website without permission
• Resell our products without authorization

8Limitation of Liability

Pranali Collection shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from the use or inability to use our website
• Actions of third-party service providers (payment gateways, couriers)

Our total liability shall not exceed the amount paid for the specific product in question.

9Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the modified terms.

We encourage you to review these terms periodically for any updates.

10Contact Us

If you have any questions about these Terms & Conditions, please contact us: