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Free Shipping Above ₹999
info@pranalicollection.com

Free Shipping on Orders Above ₹999

Enjoy complimentary delivery across India on all qualifying orders

FREE DELIVERY

Shipping Charges

Orders below ₹999: ₹100

Orders above ₹999: FREE

Processing Time

Orders are processed within 1-2 business days

Orders placed after 2 PM are processed next day

Estimated Delivery Times

Region Delivery Time Type
Metro Cities
Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, Pune
3-5 Business Days Express
Tier 2 Cities
Jaipur, Lucknow, Ahmedabad, Surat, Nagpur, etc.
5-7 Business Days Standard
Other Areas
Small towns and rural areas
7-10 Business Days Extended
Remote Locations
North-East, J&K, Andaman, Lakshadweep
10-15 Business Days Remote
Note: Delivery times are estimates and may vary due to unforeseen circumstances, weather conditions, or high-volume periods (festivals, sales).

Order Tracking

Track your order every step of the way:

Order Placed

Order confirmed

Processing

Being prepared

Shipped

On the way

Out for Delivery

Arriving today

Delivered

Enjoy!

Stay Updated: You'll receive SMS and email notifications at each stage. A tracking link will be shared once your order is shipped.

Shipping Partners

We partner with India's leading courier services to ensure safe and timely delivery:

  • Delhivery - Pan India coverage
  • Blue Dart - Express delivery for metros
  • DTDC - Extended reach areas
  • India Post - Remote locations

Frequently Asked Questions

Can I change my delivery address after placing an order?

Yes, you can change your delivery address before the order is shipped. Please contact our support team immediately. Once shipped, address changes are not possible.

Do you deliver on Sundays and holidays?

Delivery on Sundays and national holidays depends on the courier partner and location. Most metro cities have Sunday delivery available.

What if I'm not available to receive my order?

The courier will attempt delivery up to 3 times. You can also provide an alternate contact number or ask a family member to receive it on your behalf.

Do you ship internationally?

Currently, we only ship within India. International shipping will be available soon. Please subscribe to our newsletter for updates.

My order shows delivered but I haven't received it?

Please check with family members, neighbors, or your building security. If still not found, contact us within 24 hours with your order details and we'll investigate.

Packaging

We take extra care in packaging your orders:

  • Products are carefully folded and wrapped in tissue paper
  • Placed in branded Pranali Collection packaging
  • Secured in sturdy corrugated boxes for transit
  • Fragile items receive additional protective layers
Eco-Friendly: We're transitioning to sustainable packaging materials. Help us by recycling the packaging responsibly!